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You can access a guide on how to create your new Hard Rock Social Casino account by visiting hardrocksocialcasinohelp.zendesk.com, or seminolesocialcasinohelp.zendesk.com for new Seminole Social Casino accounts.

If you would like to contact our Support Team with any questions, you will need to provide them with your Guest ID. Your Guest ID can be found by clicking MENU icon at the top right corner of your screen. Next, click SETTINGS, and find your ID below the FAN PAGE Button.

You can access games through the Main Lobby by clicking on SLOTS, HIGH LIMIT, TOURNAMENTS or TABLE and OTHER GAMES.

You can earn coins by winning games in our various game rooms. In addition to winning games, there are several ways to earn more free Coins, including a timed bonus and daily bonus wheel.

You can purchase coins through our Coin Store. For players outside of the United States or Canada, in-game purchases may not yet available.

When playing and exploring Hard Rock Social Casino and Seminole Social Casino, you can also work towards completing Quests for specific activities. You can complete up to four Quests at a time to win Coins and more, and once completed can purchase new Quests if you don’t want to wait for new ones to appear.

At Hard Rock Social Casino and Seminole Social Casino, you can earn Loyalty Points which you can spend in the Rewards Center to purchase Coins. Loyalty Points are represented by a heart icon in the game.

You can increase your Player Level by earning experience points. Experience Points are earned every time that you make a spin in a Slot or Table Game. You can see your Level at the top of every screen.

The High Limit Room is the VIP area of Hard Rock Social Casino and Seminole Social Casino, showcasing an exciting selection of premium Slot Games. To access games in this room, you will need a minimum balance of at least 1.7M Coins. You can accumulate enough Coins through winnings on non-High Limit games, or purchase Coins to become a High Limit Player and gain access to the High Limit Room instantly.

Hard Rock Social Casino and Seminole Social Casino offers a variety of exciting slots games from several popular providers. If you do not see “Bet” and “Lines” buttons on a slot game, you can access them through a particular games’ Settings by clicking on the appropriate icon.

Hard Rock Social Casino and Seminole Social Casino are free-to-play online apps with no real money winnings. Coins earned in-game have no real-world value and cannot be cashed in for real money; this game is for entertainment purposes only.

To enjoy more social aspects of Hard Rock Social Casino and Seminole Social Casino, connect your Facebook account. You can send and receive gifts daily and invite your friends for free coins. More perks will be coming in the future.

App updates may include new features, bug fixes, performance improvements, security enhancements, and compatibility with new devices. No need to fret, updating the app will preserve your account balance and player progress.

No, Hard Rock Social Casino and Seminole Social Casino require an Internet connection when played on a mobile device. The mobile app is best enjoyed on a stable and secure WiFi connection. Otherwise, standard data rates and fees associated with your mobile plan provider may apply.

Hard Rock Social Casino and Seminole Social Casino are best enjoyed on:

Windows

• Microsoft® Internet Explorer 11 or EDGE
• Google Chrome (most recent stable version)
• Mozilla Firefox (most recent stable version)

Mac

• Safari® versions 8.x, and 9.x
• Google Chrome (most recent stable version)
• Mozilla Firefox (most recent stable version)

Unsupported Browsers

• AOL
• Opera